Effective Date: 20/11/2024 (updated)
**Introduction**a
Welcome to Muzlim Soulmate ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our dating app and website (collectively, the "Services"). Please read this policy carefully to understand our views and practices regarding your personal data.
**1. Information We Collect**
We collect the following types of information:
**1.1 Information You Provide to Us:** - **Account Information:** When you create an account, we collect your name, email address, phone number, gender, date of birth, and other profile information you provide. - **Profile Information:** This includes photos, interests, location, and other personal details you voluntarily share. - **Payment Information:** If you make purchases, we collect payment details such as credit card information, billing address, and transaction history. - **Communications:** Messages, feedback, and other interactions with other users or our support team.
**1.2 Information We Automatically Collect:** - **Device Information:** Device type, operating system, and unique device identifiers. - **Usage Data:** How you interact with our Services, including features used, time spent, and clickstream data. - **Location Data:** Your approximate or precise location, depending on your device settings.
**1.3 Information from Third Parties:** - We may receive information from social media platforms if you link your account (e.g., profile details). - Information from third-party service providers, such as analytics and payment processors.
**2. How We Use Your Information**
We use the information we collect to: - Provide, personalize, and improve our Services. - Facilitate account creation, profile setup, and user matching. - Communicate with you regarding updates, features, and promotional offers. - Process payments and manage subscriptions. - Ensure user safety and investigate fraudulent or illegal activities. - Comply with legal obligations and enforce our Terms of Service.
**3. How We Share Your Information**
We do not sell or rent your personal information. However, we may share your data in the following circumstances: - **With Other Users:** Information from your profile is visible to other users. - **With Service Providers:** Third-party vendors assist us with payment processing, hosting, customer support, and analytics. - **With Legal Authorities:** When required by law or to protect the safety of our users and the public. - **In Business Transactions:** If we are involved in a merger, acquisition, or asset sale.
**4. Your Choices and Controls**
- **Profile Visibility:** Adjust who can view your profile and interact with you. - **Location Sharing:** Enable or disable location-sharing features in your device settings. - **Marketing Communications:** Opt-out of promotional emails by following the unsubscribe instructions. - **Account Deletion:** Delete your account at any time through the settings menu or by contacting support.
**5. Data Retention**
We retain your information for as long as necessary to provide our Services or as required by law. Once you delete your account, we will remove your personal data, except where retention is required for legal obligations or dispute resolution.
**6. Data Security**
We implement reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the security of your data.
**7. Children's Privacy**
Our Services are intended for users aged 18 and older. We do not knowingly collect information from children under 18. If we become aware of such data collection, we will delete the information promptly.
**8. International Users**
If you access our Services worldwide, your information may be transferred and processed worldwide, where data protection laws may differ. By using our Services, you consent to this transfer.
**9. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. The revised policy will be posted with the "Effective Date" updated. Continued use of the Services after changes constitute your acceptance of the updated policy.
**10. Contact Us**
If you have questions or concerns about this Privacy Policy or our data practices, please contact us.
Thank you for trusting Muzlim Soulmate with your personal information.